FREQUENTLY ASKED QUESTIONS (FAQ)

Are the works original?

Yes, they are unique original works.

Who issues the invoice?

The invoice is issued by the artist selling the purchased work.

What does shipping include?

Professional packaging, logistics coordination, and transport insurance.

How long does delivery take?

General estimate: 2 to 4 weeks, depending on the destination.

Can I pay in another currency?

Yes. Request a free 48-hour reservation (working days) and a proforma invoice will be issued in the currency of your choice at the Wise mid-market rate.

Can I pay with Bitcoin?

Yes, the procedure and conditions will be detailed in the proforma invoice.

What happens if it arrives damaged?

We need to be notified and provided with photos within the first 24 hours. Iskra Abstract will handle the claim and find a solution.

Can I return the artwork?

Yes, within 14 calendar days of receipt, subject to conditions.

Does it include a certificate of authenticity?

Yes, signed by the artist (while they are alive).